- 020 8886 0325
- info@foxlanedental.co.uk
- 12 Fox Lane Palmers Green London N13 4AH
At Foxlane Dental, we are committed to protecting the privacy and confidentiality of our patients’ personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, date of birth, and other contact details provided during registration or appointments.
Health Information: Dental and medical history, treatment records, X-rays, test results, and other clinical data necessary for your care.
Payment Information: Billing details, insurance information, or payment records for services provided.
Other Data: Information provided through appointment bookings, feedback, or complaints.
We use your information to:
– Provide and manage dental care and treatment.
– Schedule and confirm appointments.
– Process payments and insurance claims.
– Communicate with you about your treatment or our services.
– Comply with legal and regulatory obligations.
– Improve our services through feedback and complaint analysis.
We take your privacy seriously and implement appropriate technical and organizational measures to safeguard your data, including:
– Secure storage of physical and digital records.
– Access controls to ensure only authorised staff can view your information.
– Encryption and secure communication channels for sensitive data.
– Regular staff training on data protection and confidentiality.
We may share your information only in the following circumstances:
With Healthcare Providers: To coordinate your treatment (e.g., referrals to specialists).
Legal Requirements: When required by law, such as for public health purposes or court orders.
With Your Consent: For example, sharing records with another provider at your request.
We will never sell or share your information for marketing purposes without your explicit consent.
Under GDPR and UK data protection laws, you have the right to:
Access your personal and health information.
Request corrections to inaccurate or incomplete data.
Request deletion of your data, subject to legal retention requirements.
Restrict or object to certain uses of your data.
Receive a copy of your data in a portable format.
Withdraw consent for data processing where applicable.
To exercise these rights, please contact our Data Protection Officer at gdpr@foxlanedental.co.uk.
We retain your personal and health information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Typically, dental records are retained for a minimum of 7 years after your last appointment, or longer for children’s records, in accordance with NHS guidelines.
If you have concerns about how your information is handled, please contact our Data Protection Officer at gdpr@foxlanedental.co.uk. You may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
For questions or concerns about this Privacy Policy, please contact:
Address: 12 Fox Lane, Palmers Green, London, N13 4AH
Phone: 020 8886 0325
Email: gdpr@foxlanedental.co.uk
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At Fox Lane Dental, your smile is our priority. From your first visit, we deliver personalised dental care tailored to your needs, ensuring lifelong oral health.
020 8886 0325
info@foxlanedental.co.uk
12 Fox Lane, Palmers Green, London, N13 4AH